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Magento Support

Creatuity Customer
Support Packages

Have an existing Magento site that needs support? Looking to grow your online business? Hoping to find one vendor that can keep your site online and secure while also making recommendations to improve customer experience? The team of Magento ecommerce experts at Creatuity are ready to assist you with a ad hoc and monthly support plans for your Magento site.

We're here to help!
Magento Support 1

You want to be sure that someone's watching for your site 24/7

Magento Support 2

You deserve 4h response time for non-critical items

Magento Support 3

There's always someone to help on the phone during business hours

Magento Support 4

It's not if you want backups, but how often you want them

Magento Support 5

We don't waste your hours, that's why they roll over

Magento Support 6

Our experts will help with strategy planning and recommendations

Three Packages to Choose From Standard Premium White Glove
Ticketing system available 24/7
Phone Support During Business Hours
24/7 monitoring and response to site-down issues
Google Analytics Review and Recommendations
Unused hours roll-over
Strategy and planning call with recommendations to discuss/plan how to use the package 1 / month 1 / month 2 / month
Response time to any non-critical items 2 business days 2 business days 4 hours
Advanced performance monitoring with proactive response
Competitive analysis, usability testing and other proactive recommendations
Backups and recovery planning

Those who feel they have decent Magento support in house and not needing to sign a contract for ongoing IT support, can hire the Magneto support specialists at Creatuity for professional assistance. Ad hoc Magento support is billed on an hourly basis. Give us a call and we can discuss your needs.

Creatuity Has One Of The Largest

Teams Of Certified Magento Specialists

Magento Support 7

Let’s Build Something Together

Call us at: 214-810-5005
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