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How to Choose the Best Magento Agency

How to Choose the Best Magento Agency in Dallas

How to Choose the Best Magento Agency

Know How to Choose the Best Magento Agency in Dallas

If you’re reading this article, you’re already heading in the right direction by searching for a Magento Agency. Magento is the perfect platform for the architecture of your e-commerce store due to its powerful, simple, scalable, and robust capabilities. It’s the choice of big e-commerce retailers such as Pepsi and Levis, along with many others. The platform has a certain unrivaled flexibility, allowing merchants to personalize their e-commerce store with endless themes, extensions, data and order management features, customizability, and more functionalities that e-commerce merchants need to take their business to the next level of success in 2020.

Now that you’ve decided on the Magento platform for your site, you need to determine which agency you can trust with the project, whether that involves building a new e-commerce site from the ground up or migrating your existing site to Magento. The two main factors to consider when choosing an agency are proximity and reputation. I will continue to discuss both of these factors in greater depth below. 


Choosing an agency that is in the same timezone as you is not a must, but definitely makes things easier for both parties. Having a close proximity to your agency allows for quicker, more seamless communication that will save you a lot of time (and headaches) in the future. Working with agencies that work in a different timezone than you can lead to difficulties in scheduling, speed, and accuracy. Why risk the possibility of an unsuccessful project because of these difficulties when you could find an agency in your own backyard, where face to face interactions are possible? 

If you’re in Texas, you’re in luck. Magento is headquartered in Austin, Texas so there is no shortage of Magento experienced agencies nearby. If you’re looking for a Dallas Magento developer, Houston Magento developer, or Austin Magento developer, you’re sure to be able to find several that can get the job done - but this doesn’t necessarily mean they will get the job done well. While looking for an agency in the same timezone, state, or even city as you is important, the most important aspect to consider when choosing a Magento partner is that they will create a successful project. That’s why the next step - reputation - is crucial.


Scouting your agency is arguably the most important step when looking for the right Magento development agency. The Magento platform is one of the most popular for e-commerce, with approximately 250,000 merchants. With such massive popularity, many agencies have adopted the Magento platform in order to expand their marketability. The problem with this, however, is that many of these agencies fail to invest time in understanding Magento to the fullest, which means merchants will likely face more problems than they began with once the agency begins working. Thus, doing your research is key. Here is a list of questions to ask yourself when vetting agencies: 

1. Are they a Magento Solution Partner?

The Magento Partner Directory allows merchants to search for a Magento Solution Partner quickly and easily based on partnership level, number of Magento 2 certifications, product specialization, and industry specialization. Additionally, merchants can filter searches to specific regions and countries to find a partner in their proximity. 

Finding an agency that is a Magento Solutions Partner ensures that the agency is accredited by Magento. In order to qualify for the formal partnership with Magento, agencies must develop a certain number of Magento projects and have Magento Certified Developers on its team. 

2. How much experience does the agency have with Magento? 

Because the Magento platform is so robust, it is absolutely necessary that agencies have sufficient experience with the platform. Hiring an agency that fails to know all the ins and outs of the Magento framework and how to build it is a risky move that can result in a failed implementation and a lot of wasted time and money. It’s worth investing in a company that has years of experience with Magento projects - if you want a successful site, that is. 

3. Do they use the latest technologies and best practices - are they innovators in the Magento community? 

Look for ties between the company and Magento. Does the company have any Magento Masters? Do their employees attend Magento events and conferences? Are any of their employees keynote speakers or known innovators in the Magento ecosystem? Have they won any awards at Magento’s annual Imagine conference? All of these are signs that the agency is well-respected in the Magento community, and therefore, worthy of your trust.

4. Who are their current and past clients, and what do those clients say about them?

This one is a given. Check those reviews! If an agency has an outpour of bad reviews on sites like Yelp, Google, Facebook, and Clutch, you should proceed with caution. These reviews are from primary sources, so they should mean a lot. On the other hand, if their customers seem satisfied with the work they’ve provided, that’s a good sign. 

Additionally, look at the agency's website for case studies. This will give you an idea of their capabilities and are a great indicator of the type of successes you could see on your own site. 

Who is the Best Magento Agency in USA?

Creatuity, of course. Okay, okay, so I might be a little biased, but hear me out. Creatuity is in Dallas county, meaning our headquarters are right in your backyard, available for in person meetings to make business decisions run more smoothly. Our team has completed over 400 Magento projects to date, and has over 10 years of Magento exclusive experience. Additionally, Creatuity is an Enterprise Solutions Partner, with several award-winning sites for clients such as Rural King and Rebel Athletic. 

We are a full, in-house agency, which means we build expert sites and solutions in-house, with no contractors. We are led by Magento Master Joshua Warren; under his leadership, our team deployed the first Progressive Web Application using Magento PWA Studio. Whether you are located in Houston, Dallas, Austin, or elsewhere - Creatuity is available for you.

Interested in learning more about us? Contact us today.